The switch is necessary for all customers who currently use the following products:
The deadline for the change is May 31, 2021. ATTENTION: After this date there may be considerable restrictions.
Why does the change have to be carried out promptly?
The solutions listed above can no longer be supported by QENTA from June 2021. An automated transfer is not possible with these products. We would therefore like to ask you to contact our sales team before May 31, 2021:
Does the relicensing incur costs?
No, the relicensing is free of charge for you. All changes that QENTA has to make with regard to our solutions are of course free of charge for you. This means that QENTA will not charge you any costs for relicensing. The current inclusive services will also be carried out by us as far as possible. You can find out all the details from our sales team.
Choose a future product (QPay, QMore, QTill, QFile, QPC etc.). You can find out which one is compatible with your current solution in the illustration below.
Please contact our sales team to carry out the relicensing. In the course of this, we will be happy to answer your questions.
Once the relicensing has been carried out, you can test your solution using the test configuration. Further information and links can be found in the FAQs under point 2.
Which QENTA solution does your current product replace?
The PSD2 and thus compliant 3D secure and recur payment is fully supported by QENTA.
The test credentials can be found under the following links:
QPay Checkout Page: https://guides.qenta.com/wcp/test_mode/
QMore Checkout Seamless: https://guides.qenta.com/wcs/test_mode/
QFile Checkout Automated: https://guides.qenta.com/wca/start/
QCall Checkout Terminal: https://guides.qenta.com/wct/start/
Would you like to go live? Then contact our sales team to request your live login details.
How do I open the PDF file with my login data?Simply enter the password on your customer registration slip to open the PDF file. If you do not know your password, please contact our Integration Specialists team.
Registration data for the Payment Page Designer: What do I need to know?
QENTA does not currently offer the Payment Page Designer. Similar solutions are being worked on. We can still offer you the solution via CSS or ZIP. Just follow the links below:
QPay Checkout Page: https://guides.qenta.com/wcp/customizations/
QMore Checkout Seamless: https://guides.qenta.com/wcs/customization/
Composition of the full URL for the implementation
We have good news! The URL has been replaced by a simple domain with different endpoints (api.qenta.com) and is therefore easier to use.
The access data are now integrated into the corresponding payment methods. Exactly where you need to enter the data depends on the solution you have implemented:
QPay Checkout Page: https://guides.qenta.com/wcp/start/
QMore Checkout Seamless: https://guides.qenta.com/wcs/start/
For easy integration, you will find the most important links for integration for all solutions here.
QPay Checkout Page
QMore Checkout Seamless
You can find general documentation here:
You can find documentation on plugins at this link:
Please contact your acquirer directly to answer this question, as we do not currently offer this service.
Please note that, depending on the payment method, only authorizations are carried out via the QENTA API. It is therefore necessary that you post the payments afterwards. There are various possiblities for that:
Please contact our sales team for more information.
To get individual advice, please contact our sales team.
All that is necessary is a relicensing agreement. Please contact our sales team.
All known partners of QENTA have been informed of the change.